
Competencies are KSAO’s - knowledge, skills, abilities, and other characteristics that contribute to individual success in the organization; they focus on “how” things get done.
Competencies help drive individual and organizational performance. Core competencies apply to all UGA staff employees and include Integrity, Communication, Learning, Decision Making, and Service. These core competencies have been identified as critical for all levels of staff employees to demonstrate on a consistent basis for individual and organizational success.
Leadership competencies have been identified as critical for UGA staff in supervisory and/or organizational leadership roles. These include Supervision and Innovation.
A complete list of competencies and their KSAOs are available on the following page. Visit the UGA Staff Competency Model webpage for more complete information on the model including the comprehensive UGA Staff Competency Model: A Practical Guide.
CORE COMPETENCIES AND KSAO'S 
Core Competencies with KSAOs (Knowledge, Skills, Abilities, and Other Characteristics)

- ACTS WITH INTEGRITY:
- Diversity and Inclusion
- Trust and Respect
- Utilization of University Resources
- Work Ethic

- COMMUNICATES EFFECTIVELY:
- Active Listening Conflict
- Management Verbal Communication
- Written Communication

- LEARNS AND SHARES:
- Finding and Applying Knowledge
- Learning Agility
- Sharing and Contributing University Knowledge

- MAKES SOUND DECISIONS:
- Critical Thinking
- Judgment and Decision Making
- Process Improvement

- SERVES OTHERS:
- Cooperation and Teamwork
- Service Orientation
LEADERSHIP COMPETENCIES AND KSAO'S 

Leadership Competencies with KSAOs (Knowledge, Skills, Abilities, and Other Characteristics)
- SUPERVISES OTHERS:
- Coaching and Development
- Delegation of Work
- Performance Management
- Staff Development
- Staff Morale

- CHAMPIONS INNOVATION (STAFF MANAGER/LEADER ONLY):
- Change Management
- Innovation
To learn more about the Staff Competency Model, visit the Engage & Learn website:



