We're back! Beginning Monday, August 10th, 2020; University Human Resources (HR) will begin Phase 3 Return to Campus operation which means we will be open during UGA's normal business hours (8 AM till 5 PM, EST). Our offices require face coverings and social distancing guidelines as set by the Centers for Disease Control and Prevention and outlined in the University of Georgia Return to Campus guide.
Please visit the websites below often as each page is subject to change and will be regularly updated.
Important Pages Related to Phase 3 Return to Campus:
Important Pages Related to COVID-19 Operations
BlueChoice HMO health plan
View the 2020 premium and coverage information (comparison of all 2020 health plans). You may also view detailed benefits plan information on the USG Human Resources website at http://www.usg.edu/hr/benefits.
- BCBS toll-free customer service number (1-800-424-8950)
- General wellness coverage information
- 24/7 NurseLine: 1-888-724-2583
- Blue Cross Blue Shield of Georgia Behavioral Health: 1-800-292-2879
Blue Cross Blue Shield customer service: 800-424-8950
- Learn more about CVS Caremark and find pharmacies
- Review the 2020 CVS Caremark formulary drug list
- Review the 2020 CVS formulary drug removals list
Your Blue Cross Blue Shield health card is also your pharmacy card.
Expecting a baby? Join Future Moms, a program to help you through pregnancy and delivery. Learn more about Future Moms.
Adding dependents to your coverage
When adding dependents to your insurance, you must provide appropriate documentation. When dropping dependents from your coverage at times other than open enrollment, you must also provide supporting documentation.
Use the the OneUSG Connect - Benefits website to add dependents to your coverage. Select the UGA logo and use your MyID and password to log in. If needed, you may also call the OneUSG Connect - Benefits Call Center toll free at 1-844-5-USGBEN (1-844-587-4236).
If you wish to enroll in University System benefits, you must do so within 30 days of your employment date using the OneUSG Connect - Benefits website. Select the UGA logo and use your MyID and password to log in. If needed, you may also call the OneUSG Connect Call Center toll free at 1-844-5-USGBEN (or (1-844-587-4236).
If you do not enroll during the 30-day period, you must wait until the annual open enrollment period, unless you experience an IRS-approved life event change.
Locate providers in the BlueChoice HMO network:
You may call Blue Cross Blue Shield using the toll-free customer service number (1-800-424-8950) on the back of your health insurance card or use the instructions below to look up providers:
Go to bcbsga.com/usg
- Select Find a Doctor
- Select Blue Choice HMO Plan
If you have questions about your University System of Georgia benefits, you may visit the OneUSG Connect - Benefits website. Select the UGA logo and use your MyID and password to log in. Click on the Health and Insurance tile. If needed, you may also call the OneUSG Connect - Benefits Call Center toll free at 1-844-5-USGBEN (1-844-587-4236).