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Supervisors' Guide to the Workers' Compensation Process

 

 

This guide will assist you as you help an injured employee through the initial steps of the Workers' Compensation process.

Be sure the most recent Workers' Compensation poster (PDF) (PDF) and the Workers' Compensation Bill of Rights (PDF) (PDF) are displayed in your workplace.

The Department of Administrative Services (DOAS) uses pre-paid VISA cards for payment of Workers' Compensation weekly benefits. Display the poster about the Workers' Compensation Benefit Payment Card program. (PDF) (PDF)

 

FIRST 

As soon as you learn an employee has been injured on the job: 

Select this link to report the injury:

 
 

 

If the employee requests medical treatment: 

  • If the employee needs emergency medical care, send the employee to the nearest hospital emergency room.
  • If the injury is non-life threatening (strains/sprains, cuts, burns) please have the employee choose an urgent care clinic from list of in-network clinics here, or contact ICM for assistance. Authorization is required for medical treatment. Please mark "medical treatment requested" on the injury report; failure to do so could result in denied treatment or employee self-payment.
  • If the employee is leave eligible, download the First Report of Injury packet of forms (PDF), have employee complete and return to the worker’s compensation risk coordinator as soon as possible. 
    • Page 1: Payment Election Form 
    • Page 2: WC-207 

 

Please note: Claims are no longer filed with DOAS by the supervisor 

 

NEXT 

After the injury report has been submitted online, ICM will contact the selected clinic with authorization and notify the employee.

IF NECESSARY 

If employee is leave eligible and will miss more than 7 days of work due to their injury, please advise employee to submit an Extended Absence Request in OneUSG Connect coded as 'Workman's Comp' for the estimated timeframe they'll be out of work. 

Workers' Compensation Insurance carrier billing address:

Department of Administrative Services
200 Piedmont Ave SE
Suite 1220 West Tower
Atlanta, GA 30334

 

 

GUIDELINES FOR EMPLOYESS WORKING OUTSIDE OF THE UNITED STATES (PDF)

 

If you need other assistance, please contact Insurance & Claims Management’s Workers' Compensation program at 706-542-9504.