Service Goals

Service Level Commitments

* The above Service Level commitments related to hiring or position management pertain to staff and grad/research/student/temp positions. In some cases, more complex scenarios may exist that cause processing times longer than those listed above. In these cases, our teams commit to ongoing communication to provide status updates and answer any questions you may have.

Service Level Details

User Group Requests

Learn more about user group requests here.

User Group Request Forms User Group Definitions

Position Postings

Create a posting in UGAJobs.

Log into UGAJobs Contact your HR Team

Hiring Proposal (without Background Investigation)

Service level up to 5 business days includes a compensation review (1-3 business days) and an employment review (1-2 business days).

Job Evaluation Workflow Salary Resources Position Management Information

Background Investigation Process

The length of the background check process will depend on the experience of the applicant, employee, or volunteer. This is because
each state has unique requirements that must be adhered to in order to produce an accurate report.

Generally, the background check process will take longer if the applicant/employee/volunteer has lived in multiple states or is seasoned in their career, as more information must be collected. Similarly, the background check process may be shorter for an applicant/employee/volunteer who has lived in only one state or has less career experience.

Position Management and Classification

These resources may be useful to you in in position management and classifications decisions.

Job Evaluation Workflow Salary Resources

Job Evaluation Process

These resources may be useful to you when consideration the job evaluation process.

Job Evaluation Workflow